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Elsenham Surgery
 Elsenham Surgery

Station Road
Elsenham
Bishops Stortford
CM22 6LA
Tel: 01279 814730
Fax: 01279 647342

Contact and Repeat Medication

 

 

 

 

 PATIENT NOTICE:

Please be aware due to procedural and computer changes as from the end of November 2015 the repeat prescription email service has been discontinued. To order your repeat prescriptions electronically please register with Patient Access - Please contact our Reception team for a registration code. We apologise for any inconvenience caused. 

 

How to order your repeat medications:

  • Fax – your repeat request to us on 01279 647342
  • By Hand – you can put your repeat request through the surgery letterbox
  • Post – us your repeat request
  • In Person – at the Dispensary Window. We will print your repeat page and you can tick the items you need
  • Patient Access

We regret that we are unable to take repeat prescription requests by telephone in order to minimise any potential errors.

 

As a Dispensing Practice, we have four dispensers who can dispense for our patients under the supervision of the general practitioners. If you have a prescription query which you would like to discuss in private, please ask our dispensing staff who will be pleased to show you to a quiet and private area.

 

We can offer repeat prescriptions within 48 hours – (This means two full working days, not including Bank Holidays and Weekends). We need this time to carry out essential safety checks and ensure safe dispensing for all our patients.

 

Please We ask for 48 hours notice to have your prescription ready for you to collect. It has to go before the doctor before it can be released.

 

Please re-order when you have about 1 -2 weeks supply left.

 

We are sorry but we are unable to prescribe more than a month's supply of your drugs at a time.

 

Non-dispensing patients can leave us a supply of SAE if they wish, so that if requested, we will post their repeat prescription to them.


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