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Elsenham Surgery
 Elsenham Surgery

Station Road
Elsenham
Bishops Stortford
CM22 6LA
Tel: 01279 814730
Fax: 01279 647342

 

CHANGES TO PATIENT ACCESS: 

 

If you already have Patient Access and would like access to your medical records please contact Reception to activate your record on our sytem.

 

 

Wouldn’t it be great if you could look at your GP records online?

  

  

Well, you can! You can also book and cancel appointments at your GP surgery and order repeat prescriptions online. You can already see some of the information in your GP online records, including your medications and allergies. During the next year, you will be able to see even more. This will include illnesses, immunisations and test results.

  

What’s in it for you?

                You can look at your records whenever you choose to, without needing to print them. Online records are up to date and more secure than a printed paper record which could get lost or seen by others.

                People who have long term conditions, for example diabetes, hypertension or coronary heart disease, have found that looking at their test results online helps them make positive changes to improve their health. They can see if their condition is improving or getting worse by looking at past test results. Adam, a patient at University Health Centre said ‘Record access is useful for those, like me, who need to have more regular contact with their GP’.

                You can look at your medical records before your appointment to see if there is anything you need to discuss with your doctor or nurse. This could be your test results, illnesses you have had in the past or any new information added to your records. This would help you discuss any concerns you may have and help you benefit more from your appointment.

                Sometimes when you see your doctor, you are given a lot of information and might not be able to remember it later. You may also want further information once you have had time to think about what was said. You can look at your online records after your appointment to make sure you understood what your doctor or nurse said.

                

One of the most useful things patients have found is that you can make sure your medical information is accurate. For example, you will be able to let your doctor know if you have an allergy to a medicine and it is not recorded. Before you go on holiday, you can check if your vaccinations are up to date without having to go to your surgery.

 

 

A Few Things To Think About:

 

There are a few things you need to think about before registering for online records. On very rare occasions:

                Your GP may not think it in your best interest for you to look at your GP records online. If this happens, your GP will discuss their reasons with you. It is up to your GP to decide if you should be allowed access to your online records.

                You may see your test results before your doctor has spoken to you about them. This may be when you cannot contact your surgery, or when your surgery is closed. This means you will need to wait until an appointment is available to talk to your doctor.

                Information in your medical records might need correcting. If you find something you think is not correct, you should contact your surgery. The staff will be able to answer your questions and set things right when needed. Please bear in mind that you cannot change the record yourself.

                There may be information in your medical records that you did not know was there or that you had forgotten about, such as an illness or an upsetting incident. If you see anything you did not know about that worries you, please speak to your surgery and they will discuss this with you.

                If you see someone else’s information in your record, please log out immediately and let your surgery know as soon as possible.

 

                If you have questions about any of the above points, please talk to your surgery and they will be able to advise you further.

 

 

 

PLEASE CALL THE SURGERY OR ASK AT RECEPTION AND WE WILL SEND YOU A P.I.N, SO YOU CAN CREATE YOUR ACCOUNT.

 

Available for over 16s only.

 

www.nhs.uk/patientonline  For more informaton.

 

Please click on the following link:


Patient Access - Click here for online services

 

 

 


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