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Elsenham Surgery
 Elsenham Surgery

Station Road
Bishops Stortford
CM22 6LA
Tel: 01279 814730
Fax: 01279 647342

Administrative Support Staff



Practice Administration & Finance

Karen Greaves Practice Manager 01279 818006 or kgreaves1@nhs.net

Anna Snares Deputy Practice Manager 01279 818007


Our Practice Manager oversees the administration and smooth running of the practice, and will be pleased to help with any general enquiries you may have. If you are not sure who to speak to regarding a specific problem, please do not hesitate to ask for the Practice Manager.


Reception & Medical Administration


Nicola Bonney QOF audit clerk

Nicola Bonney Accounts


Senior Admin - Nicola Lee


Assisted by Sally Cowan



Erica Mead

Barbara Findlay

Christine Howe

Janice Williams

Susan Scott

Rosalynd Hayden

Lynn Weymouth

Margaret Ingham



Office/reception supervisor, practice administrator, receptionists, secretaries, notes summariser, audit clerk; all of whom will deal with your enquiries and requests as efficiently as possible whilst respecting your confidentiality.


Our receptionists and administration staff have a lot of information at their fingertips and will be able to answer many of your queries. They also act as a link between other members of the team.

If you are in doubt about any matter, ask the receptionist. Anything you tell her will be treated in absolute confidence; if she does not know the answer, she will ask someone who does.


Our Practice Manager, Receptionists and Administrators always do their best to help you. Sometimes it may not be possible to offer you the exact appointment that you want, but we would hope to offer a suitable alternative. We would ask you to be patient, as at times the reception staff are very busy.

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