Patient Responsibilities, and How You Can Help Us


In order to assist in the smooth-running of the surgery, we would ask that you:


  • Be on time for your appointment
  • Inform the surgery, as soon as possible, if you are unable to keep a booked appointment
  • Call for a home visit or urgent appointment before 10.30am
  • Ring for test results between 12.30pm and 2pm on 01279 818005
  • ALL dispensary queries should be made after 2:00pm (including, calling to see if your prescription is ready). 01279 818000.
  • Keep your contact details updated – including mobile phone numbers.
  • Do not smoke in the surgery building or any part of the surgery property
  • Book a double appointment if you wish to discuss more than one ailment or if you feel you need longer with the Doctor. Please do not try to squeeze 2 or 3 ailments or other family members into one 10 minute slot.

Your co-operation is greatly appreciated.